Privacy Policy
How we collect, use, and protect your personal information
Information We Collect
At iqaraviumos, we collect information that helps us provide better financial data interpretation services. When you visit our website or use our services, we gather several types of data.
- Personal details like your name, email address, and phone number when you contact us
- Financial information you share for analysis and interpretation services
- Technical data including IP addresses, browser types, and device information
- Usage patterns showing how you interact with our website and services
- Communication records from emails, calls, and meetings with our team
We only collect information that's necessary for providing our services or improving your experience. Everything we gather serves a specific purpose in helping you understand your financial data better.
How We Use Your Information
Your data helps us deliver personalized financial interpretation services. We use it to analyze trends, prepare reports, and provide insights that matter to your business decisions.
We never sell your personal information to third parties. Your financial data remains confidential and is used exclusively for the services you've requested.
- Providing accurate financial data analysis and interpretation
- Communicating about your projects and service updates
- Improving our analytical tools and methodologies
- Ensuring security and preventing unauthorized access
- Meeting legal obligations under Australian privacy laws
Data Storage and Security
We store your information on secure servers located in Australia, following industry-standard security practices. Our systems use encryption, access controls, and regular security audits to protect your data.
Financial information receives extra protection through encrypted storage and limited access protocols. Only authorized team members who need the data for your specific project can access it.
- SSL encryption for all data transmission
- Regular backups stored in secure, separate locations
- Access logging and monitoring for all data interactions
- Staff training on data handling and privacy requirements
Your Rights and Choices
Under Australian privacy legislation, you have several rights regarding your personal information. You can request access to the data we hold, ask for corrections, or request deletion in certain circumstances.
- Access your personal information and understand how we use it
- Request corrections to inaccurate or incomplete data
- Ask us to delete your information when legally permissible
- Opt out of marketing communications at any time
- Lodge complaints with the Australian Privacy Commissioner
To exercise these rights, simply contact us using the details below. We'll respond to your request within 30 days and work with you to address any concerns about how we handle your information.
Data Sharing and Third Parties
We share your information only when necessary to provide our services or meet legal requirements. This might include working with trusted partners for specific analytical tools or complying with regulatory requests.
- Cloud hosting providers for secure data storage
- Analytics software providers for financial modeling tools
- Legal and regulatory authorities when required by law
- Professional service providers bound by confidentiality agreements
All third parties we work with are carefully selected and must agree to protect your information according to Australian privacy standards. We maintain contracts that specify how they can use your data.
Data Retention
We keep your information for as long as needed to provide services and meet our legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.
Client financial data is typically retained for seven years to comply with Australian taxation and business record requirements. Marketing information and website analytics are kept for shorter periods unless you've consented to longer retention.
When retention periods expire, we securely delete your information using methods that make it unrecoverable. This includes both digital and physical records.
Website Cookies and Tracking
Our website uses cookies to improve your browsing experience and understand how visitors use our site. These small files help us remember your preferences and provide better service.
- Essential cookies for website functionality and security
- Analytics cookies to understand visitor behavior and improve content
- Preference cookies to remember your settings and choices
You can control cookie settings through your browser preferences. Disabling certain cookies might affect website functionality, but you'll still be able to access our main content and services.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our website.
Minor updates that don't affect how we handle your personal information might be made without specific notification. We encourage you to check this page periodically for the most current information about our privacy practices.
If you have questions about any changes or need clarification about how they affect your data, please don't hesitate to contact us directly.
Questions About Your Privacy?
Contact our privacy team at support@iqaraviumos.com
Phone: +61296933088
Address: 6/96 Wollongong St, Fyshwick ACT 2609, Australia
This privacy policy was last updated on January 15, 2025